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Operations Coach, Company Store

Melbourne, Victoria, Australia

A great opportunity has become available to join the Nike Retail team in the role of Operations Coach, Company Store; this is a permanent position reporting to the Head Coach of the store. 

The mission of the Operations Coach is to assist in the implementation of programs, processes and initiatives to drive business results and premium consumer service to Nike employees, family, friends, corporate partners and sponsored Athletes. 

Key responsibilities of the role include:   
  • Drive a service culture and create an in-store culture that brings the Nike brand to life
  • Ensure payroll compliance, create rosters and zone charts, and adhere to cash management standards
  • Assist the store to achieve financial objectives 
  • Lead, Coach, Drive and Inspire the Operations team
  • Operational excellence: including Facilities Management, HR, Loss Prevention programs, and managing break room communications & reception.

Preference will be given to applicants who have:
  • A passion for the Brand/Sports
  • Minimum 3 years general Retail experience
  • Minimum 1 year supervisory experience
  • Outstanding communication skills
  • Solid organization and planning skills
  • Proficiency in MS Office products and Retail business systems, including Kronos and Preceda.


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