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Logistics Manager – DC Return Ops

Shanghai, China, China

Return DC operation planning and execution:

  • Work with Nike business different channels (wholesale, DTC and BI) to ensure on-time deliver return volume and execute liquidation shipment.
  • Work with 3PL lean and solution team to optimize return warehouse process incl. layout, flow to achieve return productivity gain.
  • Work with NIKE return goods flow planning team to enhance return warehouse capacity through data analysis and modelling review.
  • Support consumer moment event eg. digital double 11, from DC perspective including inventory deployment and inspection, digital shipment planning vs .DC capacity and labor resource planning and training.
  • Work with BI/BP team for return goods inspection standard and process 
  • Work with project leader to deliver the key milestones of return warehouse new capabilities
  • Work with 3PL to build and elevate the return warehouse service for all business channels
  • Elevate the team and return governance with the business growth
3PL management – KPI&QPR
  • Organize regular meetings with 3PL and Nike logistics relevant functions to review overall performance and follow up actions for key projects from daily operation ( standardize operation flow, deliverables, KPI performance and facility)
  • Return warehouse 3PL performance KPI & QPR rating set up and review for two warehouses
  • Budgeting and cost:
  • Annual budgeting for return warehouse and monitor the actual spending vs.
budget on monthly basis.
  • Cost simulation and comparison from return DC operation perspective. Provide necessary data analysis to review the quotation with 3PL.


  • Strong data analysis and reporting skill
  • Strong skill of Excel and PPT
  • Fluent knowledge of finance costing and accounting
  • Relevant experiences of DC operation


  • Good team player
  • Strong communication skill
  • Fluent in English and Mandarin

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