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Lead Athlete, Canberra

Canberra, ACT, Australia

There is an exciting opportunity now available for an Apparel Lead to join our Canberra Factory Store team; this is a permanent position reporting into the Apparel Coach. 

The mission of the Lead is to deliver a premium Consumer experience by demonstrating the expertise to navigate through individual needs and provide a complete solution through Nike product and services, giving consumers what they need to connect, train and compete with the knowledge to achieve their goals. 
Key responsibilities of the role include: 
  • Creating positive consumer interactions by demonstrating value to the consumer through expert level product knowledge
  • Providing a consultative environment for the consumer by remaining current on Nike products including technical specifications, current design principles/methodologies, product lines, available fabrics, colours, trends and upcoming launches and convey to the consumer
  • Driving the team to achieve advanced customer service skills, sales techniques and product knowledge to connect customers with the right product
  • Executing Marketing, Business Operations and Merchandising standards 100% of the time at the direction of store management
  • Demonstrating special expertise or advanced knowledge on your designated area; Lead, Coach, Drive and Inspire your zoned team
  • Assisting managers in training Athletes and participating in new hire training

Preference will be given to applicants who have: 
  • A passion for the NIKE brand
  • Retail management experience
  • Outstanding written and verbal communication skills
  • A strong ‘floor presence’
  • Solid organisational and planning skills
  • Intermediate MS Office skills

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