Operations Coach, Birkenhead Point

Sydney , New South Wales, Australia

Ref#: 515554561

Job Function: Retail Store

Date published: 9-Nov-2016

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A great opportunity has become available to join the Nike Birkenhead Point Factory Store team in the role of Retail Operations Manager; this is a full-time permanent role reporting to the Store Manager. 

The mission of the Retail Operations Manager is to support the Store Manager and Department Managers in all in-store activities to achieve sales, profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures.

Key responsibilities of the role include: 
  • Delivering financial results, incorporating payroll compliance, staff rosters, cash management, inventory management and performance goals
  • Strong leadership and guidance around people development, including training and development, performance management, and coaching
  • Providing leadership on the sales floor by monitoring the teams execution of customer service principles and supporting an in-store culture the brings the Nike brand to life

Preference will be given to applicants who have:
  • A passion for the NIKE brand
  • Solid general Retail experience
  • Strong influencing and leadership qualities
  • Extensive experience leading the delivery of a high level of customer service in a Brand Retailer 
  • Outstanding communication skills
  • Solid organization skills
  • Proficiency in MS Office products and Retail business systems

In return for your hard work, you will be rewarded with:
  • Exceptional bonuses and generous product discounts
  • Career progression opportunities

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.


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