Logistics Manager - Return Operations

Shanghai , China, China

Ref#: 515555272

Job Function: Supply Chain

Date published: 14-Apr-2017

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Job Responsibilities:

30% - Return DC operation planning and execution:

• Work with Nike business different channels (wholesale, DTC and BI) to ensure on-time deliver return volume and execute liquidation shipment.

• Work with 3PL lean and solution team to optimize return warehouse process incl. layout, flow to achieve return productivity gain.

• Work with NIKE return goods flow planning team to enhance return warehouse capacity through data analysis and modelling review.

• Support consumer moment event eg. digital double 11, from DC perspective including inventory deployment and inspection, digital shipment planning vs .DC capacity and labor resource planning and training.


• Work with project leader to deliver the key milestones of return warehouse expansion and transition.

• Work with 3PL to build and elevate the return warehouse service for all business channels

• Elevate the team and return governance with the business growth

20% - 3PL management – KPI&QPR:

• Organize regular meetings with 3PL and Nike logistics relevant functions to review overall performance and follow up actions for key projects from daily operation ( standardize operation flow, deliverables, KPI performance and facility)

• Return warehouse 3PL performance KPI & QPR rating set up and review.

20% - Budgeting and cost:

• Annual budgeting for return warehouse and monitor the actual spending vs. budget on monthly basis.

• Cost simulation and comparison from return DC operation perspective. Provide necessary data analysis to review the quotation with 3PL.


  • Minimum of 5 years working experience in the industry of logistics warehouse operation

  • Education in Supply Chain, Logistics, IE background is preferred

  • Strong data analysis and reporting skill

  • Strong skill of Excel and PPT

  • Fluent knowledge of finance costing and accounting

  • Relevant experiences of DC operation

  • Good team player

  • Strong communication skill

  • Fluent in English and Mandarin


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