Lead (NFS Pattaya)

Bangkok , Thailand, Thailand

Ref#: 515555221

Job Function: Retail Store

Date published: 31-Mar-2017

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Work Hard. Play Hard.

You're a natural leader and motivator and always up for a challenge. Nike is looking for the next Lead (Store Lead) to join our team.

Core Accountabilities

  • Drive sales by utilizing advanced customer service skills, basic sales techniques, and product knowledge to connect customers with the right product.
  • Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
  • Maintain knowledge of all areas of the store and perform all activities of an Athlete in addition to handling more complex transactions or customer service situations. 
  • Serve as an expert in one or more areas or functions (stockroom, cashiering, sales). Seek continued training and education to further develop expertise. 
  • Assist Managers in conducting formal on-boarding and training programs for athletes.
  • Assist with loss prevention efforts by providing proactive customer service. Stay vigilant for shoplifting or internal theft incidents and report suspicious activities to a supervisor. 
  • Assist in coordinating work of athletes. May have key holder responsibilities.

Requirements for the position include:

  • Diploma with 1-2 years of relevant experience.
  • Good energy and lively personality.
  • Availability to work evenings, weekends, and some holiday
  • Able to accomplish multiple tasks in a fast-paced environment.
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service.
  • Able to effectively communicate in verbal and written English


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