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IWS Manager

Shanghai, China, China

As part of the Integrated Workplace Services (IWS) team, you will work with the geography’s IWS Director in the management and delivery of a wide spectrum of workplace services, which includes Employee Amenities programs amplifying the Nike Swoosh life, Business Services enabling work to be done, and seamless Facilities Management services as part of daily operations to keep the lights on.


This role is expected to actively contribute to continuously build and better service strategies to create the future, demonstrate effective stakeholder management, and embrace working in a global operating model. You will work collaboratively with peers within the wider IWS team and business partner teams, and manage relationship and performance of strategic vendor partners in the ideation, delivery and management of best in class integrated service provision solutions that will help employees and leaders realize Nike’s innovation and growth objectives.


Our reach in IWS is wide and deep, allowing you to have an enriching career at Nike. Our services solutions include but is not limited to fitness and food programs, transportation and travel services, meetings & events, mail and shipping, reception, reception, facilities management, sustainability, health & safety, and space management.

People who will excel in this job:

  • High profile communication skills and leadership skills with the ability to influence multiple business partners across all levels with differing points of view.

  • Strong stakeholder/customer relationship management skills.

  • Challenge assumptions, innovate new solutions and continuously elevate service platforms.

  • Strong analytical and strategic problem solving capabilities.

  • Strong project management skills and an ability to oversee multiple projects simultaneously.

  • A history of working on teams that emphasize a collaborative approach to decision making.

  • High energy and enthusiasm to effectively manage the organization and service delivery function.

  • Experience with vendor negotiations and vendor management.

  • Have a bias for action. Shift to the work.

  • Be resilient.

  • Reduce complexity.

  • Results driven.

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