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Assistant Head Coach (APP), Harbour Town

Gold Coast, Queensland, Australia

We are recruiting for an Assistant Head Coach (APP) for our Harbour Town Factory store; this is a maternity cover position reporting to the  Head Coach. The mission of the Assistant Head Coach is to effectively lead and manage a specific zone within the store to achieve sales, profit growth, customer service and expense management goals in accordance with Nike standards.

Key accountabilities include:
  • Delivering financial results, including sales, margin and inventory targets through the optimisation of retail KPIs
  • Delivering a premium consumer experience through exceptional service for our consumers and Athletes in a manner that brings the Nike brand to life
  • Leading the team to deliver excellence in terms of store standards, visual merchandising and operations
  • Successfully leading, coaching, driving and inspiring the store team to deliver on all performance objectives and create a unique store culture
  • Establish weekly, monthly and annual performance goals that tie to the overall store sales and cost management plan, as per the store P&L.
 
Preference will be given to applicants who have:
  • 4 year University degree (e.g. Bachelor’s)
  • Proven ability to work cooperatively in a team
  • Exceptional written and verbal communication skills
  • Extensive experience leading the delivery of a high level of customer service in a Brand Retailer
  • Minimum 4 years general retail experience, minimum 2 year supervisory
  • Excellent strategic and problem solving skills
  • Sound computer proficiency.

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