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Marketplace Operations Analyst
Scarborough, Ontario, Canada
Are you looking for an opportunity to work and build a strong career with one of the coolest brands in the world?We at NIKE Canada are currently looking for an exceptionally talented Marketplace Operations Analyst to join our MPO/Account management service team at our Distribution Centre in Scarborough, ON.
Nike, Inc is one of the most recognized and leading brands in the world. We are the world’s leading innovator in athletic footwear, apparel, equipment, and accessories.
Along the way, Nike has established a strong Brand Portfolio with several wholly-owned subsidiaries including CONVERSE, HURLEY, JORDAN BRAND and NIKE GOLF. Nike’s world headquarters is located in the United States near Beaverton, Oregon, a suburb of Portland. Nike operates all around the globe employing more than 44,000 people across six continents.
Nike Supply Chain experts ensure that every year 1.3 billion pieces of footwear, apparel, and equipment arrive at the right destination on time. That’s no easy task. The complex process involves more than 60 distribution centers, a network of thousands of accounts, and more than 100,000 retail stores around the world. Supply Chain professionals constantly push for ways to make Nike’s supply chain faster, more efficient and more responsive to Nike’s always-changing consumer needs.
Data driven insights are a competitive advantage for Nike and an essential part of the service we provide to our consumers. Creating these insights requires a capability to source, organize and present data into meaningful stories that resonates with the business strategy of many stakeholders.
As Marketplace Operations (MPO) Analyst for Nike Canada, you will work in a fast-paced environment in close partnership with Sales, Operations and Planning professionals to leverage your end to end business understanding and analytical skills to delve into a rich repository of dynamic data to tell key, compelling stories impacting our wholesale and retail business partners. You will enable solutions that will create and leverage information visibility to take our supply chain and order book performance to the next level and ensure faster decision making through improved information visibility, supporting senior leaders in making business decisions required to meet established goals.
Curiosity about the marketplace, product and brand stories will be key, in addition to a strong process improvement mindset. Tolerance for ambiguity and the ability to work flexible hours is a must
Understand, analyze, demonstrate expertise in account management processes. Understand order life cycle and flow across the Supply Chain including exceptions that hinder seamless delivery to Nike’s customers; Deliver detailed and high-level information based on system/data analysis
Develop and own a forward looking, actionable view of the analytical needs for the MPO team in close alignment with Global and North America initiatives
Develop and maintain business KPI’s and analyze data; present findings and recommendations to drive key business decisions. Support the business using statistical methods for process and performance assessment
Work closely with network of analysts in MPO as well as internal and external technology/ reporting partners to ensure robust, reliable solutions are in place
Leverage Marketplace insights and identify trends to proactively predict supply/ demand and inventory challenges, and provide fact-based recommendations to enable decision making
Own delivery precision and shipments to goal tracking by customer, category, and/or key initiatives
Lead/drive and influence problem solving activities (data gathering, root cause analysis and potential solutions)
Be a coach to your extended team in elevating their analytical skills
Bachelor's degree in Business, Supply Chain, Finance, or a related field
1-3 years of progressive and relevant business experience. This can include business or supply chain analytics, preferably within a consumer goods environment
Strong project management, problem structuring, and strategic problem-solving skills for fact-based story telling
Demonstrated ability to complete quantitative and qualitative analysis
Experience managing complex cross-functional stakeholder engagements
Exceptional interpersonal and communication skills (written and verbal
Advanced skills in MS Excel & Access and experience in SAP and COGNOS
Proficiency in Analytics tools like Tableau, Alteryx, VB, SQL preferred
Self-starter, eager to learn, result-oriented and creative strategic thinker
Nike believes smart, passionate, curious people will rise to the occasion, therefore they set the bar high and then raise it higher. At Nike, you will grow because you will be challenged. You will be challenged because you will work with the best talent, the best athletes, and the best business partners in the industry.
If this is you, then please apply online with your most recent resume and cover letter at your earliest opportunity. Selected candidates will be contacted for interviews.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto’s Accommodation Policy, accommodation will be provided in all parts of the hiring process.
Applicants need to make their needs known in advance.